Account Manager

Job Summary:

Builds strong, lasting client/agency relationships based on achieving clients’ marketing objectives with efficiency that results in profit to the agency. Manages and coordinates client projects and takes an active role from planning to completion. Executes strategies, problem-solves, and develops solid business relationships. Manages client annual budgets, attends and leads regular client meetings, and provides monthly client updates to Senior Management. Uses sales experience to close new client accounts.

Location:

Augusta, GA

Position:

Full Time

Job Description:

  • 40 hours a week, Monday – Friday (unless otherwise approved by Management)
  • Acts as the client’s main contact with the agency on a day-to-day basis and is the representative within the agency for the interests of the brand.
  • Manages the planning, execution, and implementation of client advertising activities and projects from start to finish.
  • Manages a portfolio of accounts and diligently works to achieve long-term success for each client
  • Builds and maintains strong, long-lasting client relationships
  • Generates new business using existing and potential client networks
  • Ensure timely and successful delivery of our services and solutions according to customer needs and objectives
  • Clearly communicates the progress with clients and the internal team
  • Suggests actions to improve sales performance and identifies opportunities for growth
  • Assists with challenging client requests or issue escalations, as needed
  • Prepares reports on account status
  • Attends and leads regular client meetings
  • Manages client annual marketing budget
  • Works closely with all Alison South departments to ensure the best outcome for the client
  • Continues education on current marketing trends and understanding the consumer patterns
  • Preparing organized, clear and concise reports for clients
  • Works closely with CEO to assist in the media strategy and implementation
  • Regularly attends networking functions on behalf of Alison South
  • Professionalism regarding time and deadlines on all projects and client related communication
  • Manages 1 – 2 house accounts with no commission
  • Effective utilization of companies operating systems and google calendar on a daily basis
  • Flexibility during and after work hours

Skill Set:

  • Excellent communication, interpersonal and presentation skills
  • Effective negotiation skills
  • Hands on experience in sales and the ability to deliver an excellent customer experience
  • 3 or more years of marketing and or agency experience as a sales account executive or account manager
  • Ability to build and sustain strong relationships with media outlets and other vendors
  • Efficient and effective strategic planning skills
  • Business acumen with a problem-solving attitude
  • Highly-organized, with a strong attention to detail and time management skills.
  • Excellent problem solver
  • Strong work ethic
  • Proficient software and computer skills compatible with job responsibilities
  • Experience with iOS, Smartphone, Tablet, Mac or PC
  • Professionalism inside and outside the office
  • Effective communication skills
  • Flexibility and the ability to multitask
  • Positive can do attitude
  • Ability to work and thrive in a fast paced environment
  • Ability to make key decisions while using sound judgement in a deadline driven environment

Required:

  • Degree in Advertising, Marketing, or a related field
  • 3 or more years of marketing or agency experience as a Sales Executive or Account Manager

Preferred:

  • 5 or more years of Marketing or Agency experience as a Sales Executive or Account Manager
  • Working knowledge of Augusta, GA, Aiken, SC and surrounding markets and local media
  • Comfortable proficient working in a 100% Mac environment

Benefits:

  • Health Insurance
  • Vision, Dental, Life Insurance, Short Term Disability, Long Term Disability
  • 401K
  • One Friday off every month
  • The list goes on…

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